We are sure that you will love your Gypsy and the Bowerbird purchase – but if for any reason you don’t please see our returns policy below.
Products may be returned for a full refund provided the following conditions are met:
- Returned product is received by Gypsy and the Bowerbird within 7 days from the purchase date.
- Products must be in saleable condition - unworn, unused, in their original packaging with tags attached.
- Products shipped to customers outside of the Australia are not able to be returned.
*Sale items are non-refundable
Contact firstname.lastname@example.org to request a return/exchange, explaining reason for return and referencing your order number.
Returns should be packaged in their original packaging and returned to:
Gypsy and the Bowerbird
Shop 2, 139 Victoria Street
Mackay QLD 4740
Once we receive the returned goods and they prove to be in original condition we would be happy to process a refund/ exchange and will confirm this with an email.
- Refund amount will be less shipping charges.
- Exchange items will incur shipping fees.
- Shipping charges will be waived if the returned item is faulty only.
- We are unable to exchange or refund sale items, gift cards or personal body products, such as earrings or skin care.
Please note that Gypsy and the Bowerbird is not responsible for shipping costs for returned items, unless a product has a fault. We recommend all returns be send via tracked postage as we are not responsible for return items lost in transit to us.